Customer on Luke Heberthttps://lukehebert.com/tag/customer/Recent content in Customer on Luke HebertHugoen-usFri, 27 Jan 2012 00:00:00 +0000Dealing with Unhappy Customershttps://lukehebert.com/post/dealing-with-unhappy-customers/Fri, 27 Jan 2012 00:00:00 +0000https://lukehebert.com/post/dealing-with-unhappy-customers/In service and support we often encounter unhappy customers. How we deal with them makes more difference than most people realize.