business


The Inverted-U Model

The Inverted-U Model Balancing Pressure and Performance (Also known as Yerkes-Dodson Law) Get the pressure right. © iStockphoto/SteveStone Have you ever worked on a project that had a tight-but-achievable deadline, and that needed your unique, expert knowledge for it to be completed successfully? Even though you found it challenging, you may have delivered some of […]


Dealing with Unhappy Customers

Dealing with Unhappy Customers Turning a Challenge into an Opportunity Turn dissatisfaction into satisfaction with these strategies. © iStockphoto/Roma One of Tim's most important clients has just walked into his office, unannounced. Tim stands up with a smile on his face, ready to greet him, when the dam bursts - his client explodes into an […]


Google to Acquire Motorola Mobility

MOUNTAIN VIEW, CA and LIBERTYVILLE, IL – AUGUST 15, 2011 – Google Inc. (NASDAQ: GOOG) and Motorola Mobility Holdings, Inc. (NYSE: MMI) today announced that they have entered into a definitive agreement under which Google will acquire Motorola Mobility for $40.00 per share in cash, or a total of about $12.5 billion, a premium of […]


Dell considering using Google+ Hangouts for customer support

Michael Dell is toying with the idea of using Google+ Hangouts for Dell’s customer support. The service allows users to initiate a video chat session with multiple people inside their Google+ circles. “I am thinking about hangouts for business. Would you like to be able to connect with your Dell service and sale teams via […]


Grande Communications Extends its Lead as the Fastest Internet Provider With the Launch of New 110Mbps "Peak" Service.

Now beats competitors speed at every price level in Austin, San Marcos, San Antonio, Corpus Christi, Waco, Midland and Odessa markets SAN MARCOS, TX, July 11, 2011 - Grande Communications today launched "Peak," a 110 megabits per second (Mbps) Internet service that is the fastest available from any provider in its seven core metropolitan Texas […]


the Art

This is my little storage area, a little piece of myself. Though I have shifted some focus to the world of Information systems and Business operations.  I will try to keep this area up to date with new content and interesting bits of art work as well as client work as time permits. With so […]